Reporting and ambassadors for successful corporate training
Many companies are venturing into e-learning, with more or less expensive initial investments in terms of setting up the LMS platform and developing training content: in this article we will talk about the importance of reporting and identifying internal ambassadors within the company, involving employees and motivating them to actively participate in corporate training projects.
MONITORING: THE IMPORTANCE OF REPORTING FOR TRAINING
We have already spoken on several occasions about the importance of using an LMS platform to manage e-learning and blended training courses, as an alternative to the organization of isolated events in the form of webinars or the distribution of educational material to be used asynchronously.
Specifically, LMS platforms are particularly suitable thanks to the progress tracking and reporting functionality, which allows those who manage the training – both as a teacher and as an admin – to maintain control over students’ activities and to be able to periodically evaluate the return on investments.
REPORTING AND TRACKING: WHAT DO LMS PLATFORMS MEASURE?
Firstly, LMS platforms allow to track every access, measuring more or less precisely the time spent in training by each student in general and within the various activities planned.
In addition to that, for some types of resources such as SCORM content, it is possible to track the completion of the various modules in an automatic and objective way – which are called SCOs – managing to maintain constant control over the progress of students even from a distance. In this case, it becomes essential to use the micro-learning strategy, building short training units, in order to allow monitoring as precisely as possible.
For other types of activities such as webinars, however, some LMS platforms allow the tracking of presence in the virtual classroom through electronic registers.
Finally, in the case of quizzes and assignments of various kinds, it is once again possible to monitor the time taken in the resolution, but also the grade obtained and the possible number of attempts made.
THE ROLE OF INTERNAL AMBASSADORS
In this perspective of measuring the return on investments of e-learning training projects, therefore, how do internal ambassadors fit in?
Once the advantages of using LMS platforms in terms of monitoring and reporting have been clarified, it is clear that for a training project – especially if digital or blended – to be effective, it is necessary that employees take part in it and are effectively motivated to use the proposed content.
Beyond the attention to be paid to the needs of the reference target in the instructional design phase, for projects to be successful it is necessary that those who manage the training undertake to involve students, making them understand motivations underlying the project according to Andragogy.
For this purpose, it can be very useful to identify a few ambassadors within the company, namely employees who promote the training project among colleagues and intervene to remove any obstacles to its success. This action from below, in fact, is often successful, as it exploits peer-to-peer mechanisms and avoids the perception of impositions from above.
It is clear how the success of corporate training projects must be measured by the company management at the end, taking into account the degree of participation of employees – which can be motivated by ambassadors – and the value they recognize in training content proposed – measurable looking at the reporting. Even in e-learning, in fact, it is essential to consider the human factor, which is essential in any change that impacts the company in a more or less deep way.
Do you want to understand how to set up an educational project that can be successful among your employees? Contact our instructional design consultancy team and discover our strategies for increasing engagement and motivation, or read our next articles to learn more!
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